Whether you are implementing a new EHR/EMR system or upgrading an existing system or need to integrate systems as a result of a merger and acquisition or creation of an ACO, The Gap Group can work with you to meet your needs. We have extensive experience in collaborating with clients to ensure systems are configured to optimize workflow and operation efficiency, as well as, attaining Meaningful Use Stage 1 and/or Stage 2 objectives.

The Gap Group works with each client to find the right level of service for their objectives:

• Facilitation of System Vendor Selection and Evaluation
• Return on Investment (ROI) Analysis
• Vendor Contract Negotiations
• Project Management
• Work Flow Assessment
• System Optimization
• System Configuration
• Attaining Meaningful Use
• System Testing
• Staff and Physician Training
• Audit Readiness
• Help Desk Support
• Go-Live Support

Efficient management of an organization’s revenue cycle is a necessity with declining reimbursement and payer billing requirements becoming more complex.

The Gap Group’s approach in looking at the end-to-end revenue cycle process will focus on staff, providers, administration, work flows and technology to ensure that your organization is not missing any opportunities to capture revenue and prevent denials. The Gap Group can also uncover actionable insights to improve AR days and cash flow, so that your organization has the financial stability to be able to focus on providing high-quality patient care.

The Gap Group can provide the following services to maximize your revenue cycle potentials:

• Workflow Analysis
  • Insurance verification
  • Insurance authorization
  • Medical Necessity checking
  • Coding and charge capture
  • Denial and appeal response
• Fee schedules and Reimbursement Analysis
• Denial Analysis
• Contract Analysis
• Payer Performance Analysis

In this current healthcare landscape of constrained resources and shift to provide high-quality care at lower costs, these challenges reinforce the importance of having a clear strategy of where your organization is going. The Gap Group will work with your executive management team to identify mission-critical paths that lead to successful business models.

The Gap Group can provide the following services to support and implement your organization’s operational priorities:

• Market Assessments
• Competitor Analysis
• Development of Executive Management and Board Presentations
• Business Plans
• Project Management
• Conference/Board Retreat Event Development and Management
• Meeting Facilitation
• Public and Private Grant Writing
• Grants Management and Reporting
• Marketing Plans
• Brand Management
• Marketing and Ad Campaigns
• Executive Communication
• Content Development for Newsletters and Brochures
• Short-Term Management Staff Augmentation

Transforming healthcare through quality improvement (QI) - Organizations making quality improvements are leading the way to better patient health outcomes, establishing better systems and processes and developing healthcare leaders more adept to address the changes in healthcare.

Having the right people, infrastructure, materials, information and technology in place are critical to the activities that lead to the delivery of care and services, changing health status and a patient’s level of satisfaction. It is the systematic and continuous evaluation of an organization’s actions that lead to measurable improvement in the quality of care that is delivered.

The Gap Group can provide the following services to organizations seeking to address areas of quality improvement or recognition:

• Satisfaction Surveys
  • Patients
  • Physicians
  • Employees
• Risk/Safety Assessments
• Accreditations
  • JCAHO
  • PCMH
• Customized Training Solutions